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Service and Support
Service Introduction
Professional Team:
● Years of experience in inverter technology development and application
● Professional and systematic training on power electronic transmission automation technology
● Strict technical job requirements (high voltage electrician certificate, network operation certificate, authorized service engineer certificate)
● ABB authorized transmission after-sales service center
Quick response :
● High coverage of after-sales service stations (key cities)
● Fast service response: On-site service response time is less than 8 hours
● Multiple service contact information:
1. Telephone: 0539-8607786
National technical service hotline: 13210130929
Headquarters marketing phone: 18669630266
Offices in provinces and cities across the country: See regional contact information for details
2. Email: sales@ouhuacd.com
3. Fax: 0539-8607716
Adequate spare parts:
● Complete spare parts center layout
● Comprehensive and abundant spare parts for common use, fast spare parts response time (within 24 hours)
● Special spare parts box for emergency repairs
Comprehensive service:
● Provide technical consulting services
● Provide technical solutions
● Provide on-site debugging and fault repair services
● Provide operation, maintenance and management services
● Provide corresponding technical training
● Provide inverter preventive maintenance services
Corporate vision
To be a leading company in the field of electric drive and industry control.
Business Philosophy
Guided by market demand, driven by technological innovation.
Core Values
Achieve customers, respect intellectual, open & innovate, cooperate & win.
Service Philosophy
At Shenzhen Ovadrives Electric, we believe that technology should serve industry, people, and the environment in a sustainable way. Guided by this vision, we are committed to delivering high-quality automation and energy-saving solutions that empower our customers to achieve efficiency, reliability, and long-term growth.
Customer-Centered Solutions
Our customers are at the heart of everything we do. We listen carefully, understand deeply, and respond quickly to their needs. Whether providing high, medium, or low voltage inverters, PLCs, human-machine interfaces, intelligent controllers, or complete servo systems, we focus on offering solutions tailored to real industrial challenges.
Partnership and Trust
We aim to build long-term partnerships based on trust, professionalism, and mutual benefit. From technical consultation and system integration to after-sales support, we accompany our customers through every step, ensuring reliable operation and sustainable improvement.
Innovation and Excellence
We continuously innovate to keep pace with the rapid development of the equipment manufacturing, new energy, and environmental protection sectors. Our products integrate advanced control technology with practical design, ensuring stable performance, easy operation, and optimized energy use across industries such as elevators, lifting machinery, machine tools, wire and cable, plastics, printing and packaging, textiles, building materials, metallurgy, coal, automobiles, and municipal projects.
Energy Saving and Sustainability
As a company devoted to energy conservation and environmental responsibility, we provide reform and energy-saving products that help our partners reduce costs, lower emissions, and improve overall efficiency. We are committed to creating value not only for our customers but also for society and the environment.
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